State Farm® Insurance Agent Todd Thomas

"Excellent service provided over the 15 years or so I have been with State Farm. Even when I've moved far away Todd Thomas and his team have always taken great care of me."

"I'm a long time customer. It's always easy to reach staff and have my questions answered."

"It's great to have humans answer the phone! He told me the changes that would occur on my account due to increased miles driven, and how to offset that in the future. All without me asking. Letting me know the implications of changes up front, not making me wait to question a rise in the bill: they take care of me!"

"Been with Todd Thomas for decades. Outstanding staff and service. Never a reason to doubt"

"Todd Thomas State Farm are champions. When Triple A of California road side service let me down on a tow service, Todd Thomas picked me right up with a $200 reimbursement. I walked in, talked to Todd and he started the process immediately."

"Always prompt and strait forward. Someone in the office is always available to answer questions. Good job, Mike."

"This agency is the most professional i ever dealt with. Traci Clark for many years helped me to navigate insurance issues. Grateful to have her as my agent. Boris Maximov"

"Sarah Lett-Smalls in an outstanding claim specialist. Kudos to State Farm for having such a wonderful employee. She was so considerate and professional in talking with me about my automobile claim. Thank you Sarah you are the best. Marilyn S"

"My family has been with State Farm's, Todd Thomas Insurance Agency for over 25 years. They have us covered with auto and renters policies and since I'm a Realtor they have my business secure with errors and omissions insurance. Everyone in the office has been extremely helpful answering any and all questions while totally looking out for my families best interest when it comes to rates and coverages. Many thanks for their professionalism, efficiency, integrity and diligence."

"Just had a meeting with Michael Murry of the Todd Thomas State Farm Agency. Michael and the Todd Thomas Agency are the best people that I have dealt with in years of having insurance companies. Michael makes it a point to contact me on a regular basis to go over my coverage and offer advice on what I might need or don’t need as far as coverage needs. I’m always able to contact Michael or one of the associates in the office with any questions I might have. I’m thoroughly satisfied and recommend them with any of your insurance needs."

"Great guy ! Quick and smooth the 3 things you need in customer service! Thank you Todd!"

"Tracy was a great help and very communicative, helpful, and transparent throughout the process. Would recommend her to anyone!"

"I had an awful experience trying to get my insurance figured out with Geico and knew I needed to go somewhere else. I spoke to Mike and he was nothing but helpful! I am definitely not one to leave reviews for places I visit but he was so helpful and gave me a great quote, really working with me to find what I need and fit my budget. After such a hard time with the other insurance company I’m very grateful for Mike and all his hard work!"

"We had a wonderful experience working with Melanie Mountecello to establish a new relationship with State Farm Insurance. Melanie was very knowledgeable, professional and helpful in getting us through the process. Harry and Polly"

"We have been with Todd Thomas at State Farm in SLO since moving here 12 years ago. Service is consistently excellent! The office is responsive and keeps us informed about impacts to our accounts. Highly recommend this team."

"My sincere thanks to Melanie Montecillo, our agent in Todd Thomas' State Farm office. Melanie expertly guided us through the process of identifying our insurance needs, and I couldn't be more satisfied with her service."

"I have been with this agent for over 30 years. Occasionally I look into other insurance companies and obviously haven’t changed. When I call, I consistently get helped by people that I have talked to for years. Years ago someone called me explaining advantages of other products, such as an umbrella policy. Yes, it was to my advantage to add that to my policy. Just now I got a call from Melanie (I think she has been there as long as I’ve been a customer) asking about my son being on his girlfriend’s State Farm policy. So, we moved things around. I appreciate them as my insurance carrier."

"Under difficult circumstances I felt that Traci Clark worked (on our behalf) to attain our needed insurance requirements. Traci is extremely professional and dedicated."

"Melanie Montecillo, of the Todd Thomas Agency in San Luis Obispo, is a credit to the agency, State Farm, and the most professional, helpful person I have ever dealt with at State Farm. No matter the issue, she is always ready to "look into it" for me, despite the time it takes. Her knowledge, and professionalism are the reason I am still with State Farm and the Todd Thomas Agency. She has, over the many years I have worked with her, provided me with excellent coverage and, after researching the matter, has also provided me with coverage at reduced cost from what I was paying. I am truly grateful for her professionalism, knowledge and customer support!"

"Mike has always been very helpful with any questions I have. We have several policies and keeping them straight takes time."

"I have been a State Farm customer at Todd Thomas’s office for about 10 years now and I am happy to say as long as they are in business I will be a happy customer of theirs. I have never felt like a “little fish” when I call and talk to Mike or Todd, they treat me as if I’m one of their best customers. When Mike picks up the phone and I say hello he recognizes my voice and addresses me by name and that means something to me. They have been there for me every step of the way with three kids getting their license and all three of them getting in accidents. They helped make the process smooth and easy. I am getting married in October and I’m happy to say that I will soon be bringing my fiancé and two more vehicles to my State Farm policy. If anyone ever asks me who I have for insurance I’m happy to say Todd Thomas and State Farm."

"Mike is the best! Always available and willing to help with our personal and business needs in a very timely manner. He has saved money for so many people we know too, S.F is very competitive with their rates!"

"I've had a wonderful experience working with Melanie Montecillo on both my car and home insurance. I bought my car in San Luis Obispo, but my home in San Francisco, and Melanie was so responsive and thoughtful when it came to my millions of questions (around home insurance especially). During escrow on my first home purchase, she made me feel informed, and well taken care of when it came to selecting home insurance. I could pick up the phone and call her at any time, and she provided educational emails and voicemails to supplement. My dad has been working with her for decades and I really do feel like I'm in good hands with Melanie! Thank you!"

"My family has been with Todd Thomas’ State Farm Agency for 30 years. The office staff is wonderful and always able to answer any questions or fix any problems. Would highly recommend!"

"Whenever I have a question I get a clear and honest answer. I highly recommend Todd Thomas's office and appreciate Agent, Mike Murray."